SE2, an Eldridge Industries business, is a leader in technology-driven third-party administration services for the U.S. life and annuity insurance industry. SE2 currently administers nearly 2 million active policies on behalf of its 25+ clients. SE2 has over $100 billion in assets under administration and handles more than 200,000 new business applications annually.
Vinod Kachroo, CIO of SE2, was a 22-year executive at MetLife, Prudential, and AIG before coming to SE2. He’s the visionary responsible for leading innovation at SE2 to develop a future-proofed technology platform. Vinod has 30 years of experience driving transformation, and he’s committed to generating growth and ensuring that all SE2 associates not only fulfill their potential but increase it exponentially.
Vinod is also a sought-after speaker, author, and futurist. He’s not only able to create a vision for innovation, but he’s also able to take a complex idea all the way through planning and execution.
Vinod joins me in a conversation about the growing impact wearable technology has on consumer expectations within the life insurance industry. He shares his insights and findings from a recently published report that found 85% of adults would improve their health and fitness habits for lower monthly life insurance premiums.
Vinod talks about the role customer engagement plays and how gamification has become an incentive for consumers to live healthier lifestyles. We also discuss the insurance industry’s shift to tailoring coverage offerings to fit individual insurance and wellness needs, along with the importance of creating digital experiences that consumers of today and the future will expect.
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