In the era of the post-lockdown, digital transformation will be crucial in enabling organizations to reopen safely. Enabling line managers to work remotely, staff to keep better track of new hygiene regimes, and sensors to monitor social distancing provisions in real-time will contribute to keeping both frontline workers and consumers safe.
Digital transformation can be used by organizations to empower the frontline workforce. Enabling frontline staff to log incidents, communicate with their line managers, and digitally check-in when carrying out a task will help frontline morale and an organization’s bottom line. But how?
I invited Over-C CEO, Michael Elliott, on to the podcast to learn more. Over-C is a leading provider of workplace management and analytics. It is currently deployed across a number of sectors to help clients with frontline staff management, including Thomond Park (the home of Munster Rugby), ScotRail, and Southside Shopping Centre.
From serving as a search-and-rescue pilot to founding Over-C, Michael has been a truly unique career. The story of Over-C began when Mike ran his own manned security guarding company – Akita Security. He soon realized that he – and the industry – had a major problem: when asked for insights into the efficiency of the service he was providing, Michael couldn’t get his hands on the information he needed to answer them. He had no visibility.
When an incident occurred, he was often the last to know: by then, it was too late to either act or rectify what had happened. Mike shares how he made it his mission to change this industry for the better. He sold his security company and founded Over-C.
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