Mphasis applies next-generation technology to help enterprises transform businesses globally. Customer centricity is foundational to Mphasis and is reflected in the Mphasis’ Front2Back™ Transformation approach. Front2Back™ uses the exponential power of cloud and cognitive to provide hyper-personalized (C=X2C2 TM=1) digital experience to clients and their end customers.
As technology continues to advance, the workplace will need to adapt to meet the new expectations of the workforce. The usage of traditional IT models is causing regulatory hurdles for many financial firms. As a result, many financial service firms have begun their quest for upgrading technical infrastructure, both at the backend and the front-end.
DevOps brings security along throughout the process chain, monitoring errors and failures at the very instance of the occurrence, making this an increasingly essential tool for financial service organizations. Dinesh Venugopal, President at Mphasis, joins me on the Tech Talks Daily Podcast to talk about this subject and much more.
As President, and Member of the Executive Council, Dinesh is the global head for Direct-Core Business and Digital across industry verticals. With over 20 years of cross-functional leadership experience spanning strategy, technology innovation, M&A, and marketing, Dinesh has been instrumental in catalyzing Mphasis growth through focus in delivering business value and delighting customers.
Under Dinesh’s leadership, Mphasis has transformed its solution, and services portfolio has enabled Direct-core business to grow faster than the industry. Also, Mphasis is now consistently ranked as #1 or #2 service provider by our top 5 Industry-leading customers.
The new-age digital-first companies like Amazons and Googles of the world are moving along a mile a minute. Innovating on modern software delivery practices and deploying software updates rapidly to take their business forward at incredible speeds and agility has become the norm.
We talk about how a new standard and how high expectations for service that can be tough for other businesses & industries to match up on, particularly ones in highly regulated businesses such as financial services. While financial services continue expanding their digital capabilities, the ability to deliver new software-based services efficiently becomes exceptionally critical.
However, we explore how DevOps is changing the game and how the financial services industry has not only played catch up but has been an industry-leading the change. I learn how it is speeding up innovation and how adopting modern software delivery practices, including agile, continuous delivery (CD), and DevOps.
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