DHL is the leading global brand in the logistics industry. The DHL family of divisions offer a portfolio of logistics services ranging from national and international parcel delivery, e-commerce shipping and fulfillment solutions, international express, road, air and ocean transport to industrial supply chain management. With about 380,000 employees in more than 220 countries and territories worldwide, DHL connects people and businesses securely and reliably, enabling global trade flows.
Each day I explore how technology is transforming multiple industries. I also try to bust a few myths from the world of tech too. For example, many people would not automatically associate DHL with technology. But the company is playing a huge role in the success of e-commerce companies and startups.
“If you look at e-commerce, we’re in a constantly changing space. If you also look at the changes that have taken place in this particular sector over the last 10 years, there are new technologies, service levels, and rises in expectations from consumers. This has forced companies like DHL e-commerce to change the speed at which we move. It has also changed the way we think about technology to change the way we think about information. Equally, how to use information or data to provide better services, more visibility, trackability.” – Lee Spratt
Lee Spratt has been Chief Executive Officer of DHL eCommerce Solutions Americas since 2008. Lee has a bachelor’s degree in Business Administration from Florida Atlantic University. Lee joins me on my daily tech podcast to talk about how DHL is helping companies drive out supply chain costs, automation and route optimization in particular for e-commerce retailers and market place sellers.
In a digital age where the speed of exponential change is moving at breakneck speed, many believe that big global companies are too slow to adapt to change. I learn how DHL is busting a few myths and helping businesses of all sizes meet the rising expectations of their customers as the experience economy continues to gather pace.